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CoHosts

Holly Zoba

Robert Cole

Tim Peter

Stuart Butler

Jay Hubbs

Show Notes 00:03 — Chip Conley’s ‘surf report’ for 2019

00:16 — AMP who is it good for?

00:32 — Website platforms like genesis 

00:44 — Luxury travelers want more than ever before, and hotels are borrowing a tactic used by Netflix and Amazon to keep up

01:11 — HSMAI Digital Marketing Strategy Conference review of content and presenters

01:36 — How revenue management is becoming revenue strategy

01:48 — Doolin Hotel Manager Gives EPIC RESPONSE To Negative Review On TripAdvisor

TOPICS – LIVE SHOW #179:

Top Story

1. Google Stuff
   1. Two new ways the Google Assistant can help with an upcoming trip

https://blog.google/products/assistant/two-new-ways-google-assistant-can-help-upcoming-trip/

1. Three Hotels Pilot New Google Assistant Interpreter Mode

https://lodgingmagazine.com/three-hotels-pilot-new-google-assistant-interpreter-mode/

Brands & Product

1. At Hotels, Space That’s Like the Office, ‘but Cooler’

1. Sorry, Power-Lunchers. This Restaurant Is a Co-Working Space Now

1. Luxury travelers want more than ever before, and hotels are borrowing a tactic used by Netflix and Amazon to keep up

https://www.businessinsider.com/luxury-hotels-borrow-amazon-netflix-tactic-personalization-exclusivity-2019-1/

1. Chip Conley’s ‘surf report’ for 2019

http://hotelsmag.com/Industry/News/Details/83366 (free registration)  Intermediaries & Distribution

1. What the Changing Distribution Landscape Means for Hotels in 2019

https://blog.letitrain.com/resources/what-the-changing-distribution-landscape-means-for-hotels-in-2019

1. What’s Next for Marketplace Startups?

1. OTA Revenue Management Advice can be Tricky for Hotels

https://www.xotels.com/en/revenue-management/ota-revenue-management-adviceMarketing & Strategy

1. What Was Hot, and What Was Not. Hotel Marketing in 2018

https://martinsoler.com/insights/2018/12/27/what-was-hot-and-what-was-not-hotel-marketing-in-2018

1. How to serve today’s digital traveler

https://www.mckinsey.com/industries/travel-transport-and-logistics/our-insights/how-to-serve-todays-digital-traveler

1. How revenue management is becoming revenue strategy

http://www.hotelnewsnow.com/Articles/290638/How-revenue-management-is-becoming-revenue-strategy

1. Car Companies Team With Luxury Hotels to Drive High-End Road Trips

https://skift.com/2019/01/08/car-companies-team-with-luxury-hotels-to-drive-high-end-road-trips/

Tech & Finance 

1. The Impact of Schemas on Your Digital Business

1. Financial technology trends for 2019

https://www.linkedin.com/pulse/financial-technology-trends-2019-cliff-moyce-1c/

1. Apposphere: How the Apps You Use Impact Your Daily Life and Emotions

https://forbusiness.snapchat.com/blog/apposphere-how-the-apps-you-use-impact-your-daily-life-and-emotionsRuh-Roh

1. Doolin Hotel Manager Gives EPIC RESPONSE To Negative Review On TripAdvisor