“Marriott bought  a data breach that will cost a lot, and more”

Live Player

CoHosts
Robert Cole
Stuart Butler

Show Notes

TOPICS – LIVE SHOW #173:

Top Story

1. Marriott reveals data breach of 500 million Starwood guests
https://www.cnn.com/2018/11/30/tech/marriott-hotels-hacked/index.html

Brands

2. Hotel CRM Reality Check
https://www.hospitalitynet.org/opinion/4091008.html

3. The future of travel? A self-driving mobile hotel room
https://www.usatoday.com/story/travel/2018/11/27/self-driving-hotel-room/2123668002/

4. Survey: Luxury Travelers Prefer Offline Booking

Survey: Luxury Travelers Prefer Offline Booking

Intermediaries

5. Google: Your Most Important Hotel Distribution Channel
https://www.duettocloud.com/google-hotel-distribution

6. Bidroom Raises $17 Million for Its Hotel Booking Platform: Travel Startup Funding This Week

Bidroom Raises $17 Million for Its Hotel Booking Platform: Travel Startup Funding This Week

7. Online Travel Newcomer On the Beach Is Now Worth More Than Thomas Cook

Online Travel Newcomer On the Beach Is Now Worth More Than Thomas Cook

Marketing

8. Hotel CRM Reality Check
https://www.hospitalitynet.org/opinion/4091008.html

9. HSMAI Names Top 25 Extraordinary Minds of 2018
http://www.hsmai.org/news/PRDetail.cfm?ItemNumber=46170

10. The Future of Mobile Payment in Travel
https://www.hospitalityupgrade.com/techTalk/November-2018/The-Future-of-Mobile-Payment-in-Travel

Tech

11. Guests want smart technology, but security concerns remain
https://www.hotelmanagement.net/tech/guests-want-their-smart-devices-to-connect-guestroom-tvs

12. Digital Transformation: What Not To Do
https://www.informationweek.com/strategic-cio/digital-business/digital-transformation-what-not-to-do/d/d-id/1333323

13. Amazon officially joins the blockchain party
https://thenextweb.com/hardfork/2018/11/29/amazon-blockchain-web-services/

Ruh-Roh

14. Artificial Intelligence Will Eat Revenue Management
https://www.hospitalitynet.org/opinion/4090991.html