“Hotel held for ransom over its room locks, guest rewards versus loyalty programs, dating Googles phone tracking, and scary robots and sky net”

Animated recap of the show

Show Player

 Co-Hosts
Robert Cole
Edward StOnge
Holly Zoba

Minute breakdown

04:00 — Austria Hotel get held for ransom for hotel room locks

08:00 — Real world hotel security issues discussed

16:00 — UPDATE Google Phone click to call changes

23:00 — Loyalty program discussion, and what happened to Wydhams Wyzard points tracking conversation

28:00 — Discussion of a true guest rewards program

42:00 — Google Flight Finder discussion

46:00 — Facebook changes and ads exposure

49:00 — Holly left

50:00 — gathering emails for shuttle and high speed wifi

54:00 — Hotels using software to track there shuttles to share with guests to see where they are. www.bookashuttle.com

57:00 — Pet travel discussion / special needs pets

71:00 — Scary robot discussion

82:00 — tech things like battery life how will the effect our industry

91:00 — Ed left

92:00 — 1ioa.com discussion for tickets

95:00 — Price enforcement in the EU and rate parity

105:00 — adblocking friend or of article discussion

110:00 — MOBILE CAUSE CALENDAR

112:00 — Non-shall pass adblocking discussion

116:00 — Adrians and HSMAI Digital Marketing Conference round up

120:00 — Show ends

Hackers Hijack Hotel’s Smart Locks, Demand Ransom

http://fortune.com/2017/01/29/hackers-hijack-hotels-smart-locks/?utm_source=Lodging+Magazine&utm_campaign=07bd51816a-EMAIL_CAMPAIGN_2017_01_27&utm_medium=email&utm_term=0_f6c84ac04c-07bd51816a-35994029

CallTracking Metrics follow up blog to goggles new call tracking changes

https://blog.calltrackingmetrics.com/your-mobile-search-ads-will-soon-feature-a-click-to-call-option-automatically/2017/01/

Google Flights Is Making Gains With Consumers

Google Flights Is Making Gains With Consumers

Pet-Friendly Travel Is Growing Yet Still Complicated

Pet-Friendly Travel Is Growing Yet Still Complicated

MOBILE CAUSE CALENDAR

https://www.mobilecause.com/downloads/CalendarBuilder_YourOrgHere.pdf

1) Hotel pricing enforcement to come under review next month.

Moves by Booking.com, Expedia and HRS to remove problematic pricing clauses from contracts with hoteliers will come under review next month when antitrust officials from across Europe gather in Brussels.

3) Boston Dynamics made a kickass robot on wheels that jumps higher than you
https://thenextweb.com/gadgets/2017/02/01/boston-dynamics-robot-segway-wheel-legs/

Big implications for eventually replacing hotel staff.

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

None shall pass! Ad blocking—a threat or a golden opportunity for hotels?

http://ehotelier.com/insights/2017/02/01/none-shall-pass-ad-blocking-threat-golden-opportunity-hotels/