“Third Year Anniversary Show Special”

Live Show 156 Player

Happy Three year anniversary!!!

CoHosts

Tim Peter

Robert Cole

Edward StOnge

Show Notes

TOPICS – LIVE SHOW #156:

Top Story

1. 2018 North America Hotel Guest Satisfaction Index Study
http://www.jdpower.com/press-releases/2018-north-america-hotel-guest-satisfaction-index-nagsi-study

1. U.S. News Reveals 2018-19 Best Travel Rewards Programs
https://www.usnews.com/info/blogs/press-room/articles/2018-07-31/us-news-reveals-2018-19-best-travel-rewards-programs

Brands

2. Hyatt’s New Alliance Hints at the Future of Hotel Loyalty Programs

Hyatt’s New Alliance Hints at the Future of Hotel Loyalty Programs

3. Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?
https://www.phocuswire.com/Hotel-owners-new-taxi-drivers

4. 21c deal opens up US markets for AccorHotels’ MGallery
http://hotelnewsnow.com/articles/288685/21c-deal-opens-up-US-markets-for-AccorHotels-MGallery

5. Kong: Best Western must add more brands to grow scale
http://hotelnewsnow.com/articles/288641/Kong-Best-Western-must-add-more-brands-to-grow-scale

Intermediaries

6. TripAdvisor Sees Decline in Hotel Shoppers After Travel Industry Advertising Reset

TripAdvisor Sees Decline in Hotel Shoppers After Travel Industry Advertising Reset

7. From TripAdvisor, a Program to Help Refugees Get to Know the U.S.

Marketing

8. Are Hotel Reward and Benefit Platforms Worth Investing In?
http://www.traveltripper.com/blog/hotel-rewards-benefit-programs/

9. More than half of travel apps deleted after a month
https://www.phocuswire.com/clevertap-travel-apps-benchmark

10. Desktop still dominates over mobile for travel search
https://www.phocuswire.com/Sojern-Q2-global-travel-insights

Tech

11. Amadeus Hospitality Is a Tough Sell Despite Progress With InterContinental Hotels Group

Amadeus Hospitality Is a Tough Sell Despite Progress With InterContinental Hotels Group

1. Spain’s Amadeus in talks to buy U.S.’ TravelClick
https://www.reuters.com/article/us-travelclick-amadeus-m-a/spains-amadeus-in-talks-to-buy-u-s-travelclick-idUSKBN1KM44M

12. RateGain dances away with acquisition of DHISCO
https://www.phocuswire.com/RateGain-acquires-DHISCO

Ruh-Roh

13. Live Worms Slither Out of Half-Eaten Fish Dish, Restaurant Somehow Mad at Customer
https://munchies.vice.com/en_us/article/a3qjn8/live-worms-slither-out-of-half-eaten-fish-dish-restaurant-somehow-mad-at-customer