Inner page: About

A full-service digital marketing 'non-agency'

Our team develops effective strategies forward-thinking hospitality companies. We have a proven track record in increasing performance KPI's for revenue generation.

We pursue relationships based on transparency, persistence, mutual trust, and integrity with our team members, and customers.

Our team of specialists consistently delivers outstanding results combining creative ideas with our vast experience. We can help you build a sustainable, meaningful relationship with your clients by engaging them with your brand using all forms of best of breed services. We are not restricted to proprietary platforms and limited service bandwidth.

We work in areas as diverse as search engine optimization, social media marketing, email marketing, Web development, market forensics,  advanced tracking and analytics, and digital marketing to name but a few.

20+

Years in Marketing

12

Web Analytics Platforms

6

Email Platforms

11

Awards

10+

Team Members

26

Audits

Digital Strategist
Web Design Expert
Content Expert
Auditing Expert
Social Media Expert
VP technology Resources
Director of Digital Media
Data Expert
SEO Specialist
Product to Market Expert

1,298 Clients Served

427 Spoken Events

327+ Live Shows

26+ Countries

O U R    V I S I O N

Born from the hospitality industry itself, we are not an 'agency' in any traditional sense. We bring the best of the market to you as needed, not confined to who we have on payroll since we have none, but who and what in the industry is your best solution. That includes platforms, channels, services, and people. We don't burden you with long contracts and minimum monthly costs and commissions. You get the elite business leaders of the market for only the time needed to perform what is needed. Since we don't receive rewards for offering other services we are free to define what is best for your particular needs without bias.

Passionate About Our Clients

Our digital marketing work speaks for itself. We deliver an outstanding service custom-tailored to each and every one of our clients — big or small.

Hilton International & Domestic
Duetto Revenue Management Leaders
Intercontinental Hotel Group
Red Lion Hotel Corporation
Vornado Real Estate Trust

Milestones

Some remarkable events our digital marketing agency went through.

2013

January, 2013

HDM started by Loren Gray as a means to get current content in weekly podcasts and articles and eventually live shows to the hospitality industry

August, 2013

The podcast, "Hospitality Digital Marketing" gets over 5K subscribers

2014

February, 2014

Loren Gray Receives the HSMAI Award "Top 25 Most Extraordinary Minds in Sales & Marketing"

2015

August, 2015

Started the first livestreaming video show, "This Week Hospitality Digital Marketing" 

November, 2015

Established Dallas headquarters.

2016

June, 2016

Brought first international software platform to market.

October 2016

Began participating in a 24 cities (and counting) HSMAI ROCET (Revenue Optimization Continued Education & Training) series.

2017

August, 2017

Two year aniversary of the live streaming video show, "This Week in Hospitality Digital Marketing" with over 6,000 weekly viewers from over 26 countries

December, 2017

Celebrating 14 years as Digital Council member of HSMAI and 6th year as Americas Board member of HSMAI along with 5th year as Revenue Board Liason

2018

February, 2018

Celebrating 2nd year live streaming video  coverage of the HSMAI Digital Conference in NYC

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